Chat Help

  • It may take us a few minutes to reply to your message as we may be helping other patrons.
  • We may need to follow up on some reference questions through email or phone.
  • We are only able to answer questions via chat when the Main Library is open.
  • If you are having difficulty contacting us via chat, please call the Reference Desk at 847-358-5881 ext. 167, or email us at palatine [at] palatinelibrary [dot] org.