Palatine Public Library
847-358-5881, 700 N. North Court, Palatine, IL 60067
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Home » About Us » Frequently Asked Questions

Frequently Asked Questions

Find help about downloading eBooks from My Media Mall here.



See an expanded list of the questions below here.

  • Where is the library?
  • How do I get a library card?
  • If I don't live in the Library's service area, can I purchase a Library card?
  • Can I view a map of the Palatine Public Library District?
  • How do I use my library card at other libraries?
  • How long can I keep an item?
  • How many items can I check out?
  • How do I renew an item?
  • How do I put an item on hold?
  • How do I get an email notification when my holds are ready for pick-up?
  • How much are overdue fines?
  • Can I pay fines online?
  • What is the floor plan of the Main Library?
  • Where are your fiction books?
  • What is the Information Services Department?
  • Do you have books in other languages?
  • Do you have textbooks?
  • Does the library have any special collections?
  • How do I reserve a meeting room?
  • Does the Palatine Library have a bookmobile?
  • Does the Palatine Library have a book drop?
  • Do you have any services for people with disabilities?
  • Do you offer any outreach services?
  • How do I check out passes to museums or the Brookfield Zoo?
  • Who are the Friends of the Library?
  • How do I volunteer at the library?
  • Are there any employment opportunities at the library?
  • Does the Library offer English as a Second Language (ESL) tutoring?
  • When is the library open?

About Us

  • Locations & Hours
  • Bookmobile
  • Contact Us
  • Mobile App
  • Library News
  • Library Blogs
  • Get Updates / RSS
  • FAQ
  • Mission Statement
  • Newsletter
  • Policies
  • Board of Trustees
  • Employment
  • Friends of the Library
  • Volunteer
  • Donations
  • Art Wall and Display Cases
  • Palatine Community
  • Items for Sale

Books, Movies, Music

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Events

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Research

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Kids

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Teens

  • Teens Home
  • Teen Scene
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  • Personalized Book List
  • Events for Teens
  • Homework Help
  • Teen Advisory Board
  • Volunteer
© 2013, Palatine Public Library District. All Rights Reserved
847-358-5881  |   700 N. North Court, Palatine,  IL 60067