"... had the most positive experience last week. Needed to upgrade my Outlook skills with a recent upgrade... thought I’d check my Library, Palatine Library’s website. Found a link with a description of what I was looking for. Called... and connected with Phil Skeltis in your ISD Reference Dept. He took the time to 'walk me through' access to an OnLine Tutorial and answered all my questions. This program answered my needs, without $100’s of dollars in tuition costs!

I’m very fortunate to live in such an excellent Library District that offers so many avenues of education/training to it’s residents."