Notice

All branches of Palatine Library will be closed on Friday, September 28 for Staff Development Day. The Library will reopen on Saturday, September 29.


You may experience problems requesting items from the catalog. For help please call Library Staff during open hours at 847-358-5881, x100.

PIN Help

Your PIN is your Personal Identification Number. It helps keeps your account private.

Create a PIN

  1. Go to My Account.
  2. Type your library card number in the barcode field. Leave the PIN field blank.
  3. Click LOGIN.
  4. Re-enter your card number and create a 4-digit PIN.

Forgot your PIN?

You can reset it if we have your email address in our system.

Or call us for assistance: 847-358-5881.