IMPORTANT: Do not schedule an appointment until you have received a confirmation that your holds are ready to pick up, via phone call or email.
Reservations must be at least 1 hour in advance of your appointment time. Example: An appointment for 11:30 am must be made by 10:30 am.
How to Pick Up Your Items
1) After receiving confirmation that your items are ready, first come to the WEST PARKING LOT of the Main Library at your scheduled appointment time.
2) Call 847-358-5881 and Press 2 for Holds Pickup. Let staff know you have arrived at the Library to pick up your items. You will need your name and library card number.
3) Pull through the underground parking garage, and then around to park in front of the building for line-up. Staff will bring your hold items out to your vehicle and place them in the trunk. Staff will not be handing you your items in order to maintain a 6-foot safe distance.
If you do not have a vehicle to drive up, there will be a table set-up in front of the building for WALKUP PICKUP. You will still need to call ahead for staff to bring your items out for pickup.