Operating Policies



Freedom of Information Act (FOIA) requests

Learn about the records we keep and how to make an FOIA request.


Inspiring connection, curiosity, and joy.


We welcome everyone to access diverse materials, collaborative spaces, technology, programs, and services.

Equity, Diversity, and Inclusion

Statement Against Anti-Asian Violence

The staff and Board of Palatine Library District stand in support of Asian and Pacific Islanders who are experiencing an increase in hate crime, violence, and harassment.


Code of Conduct

Be Kind - We welcome everyone.

  • Use polite language and courteous behavior.
  • Verbal threats, acts of violence, or abusive behavior will not be tolerated.

Be Respectful - We honor your freedom to read and view.

  • Respect the collection and building, and help us maintain them.
  • Conversations and audio devices should not disturb other people.
  • Honor privacy and respect boundaries.

Be Safe We work to offer a safe environment.

  • Keep your belongings with you.
  • When you bring family members to the Library, keep them close. Caregivers are expected to monitor and control the behavior of their children and vulnerable adults.
  • Follow policies and make good decisions.

Staff and visitors must work together to ensure that everyone can experience a safe, clean, pleasant, and productive environment.

We are here for you. Tell us your concerns, and we'll do our best to come to a resolution.