Policies

Operating Policies

Appendices

Governance

Freedom of Information Act (FOIA) requests

Learn about the records we keep and how to make an FOIA request.

Vision

Inspiring connection, curiosity, and joy.

Mission

We welcome everyone to access diverse materials, collaborative spaces, technology, programs, and services.

Statement on ICE Activity in the Community

The Board of Palatine Library District Trustees stands with our community members impacted by recent Immigration and Customs Enforcement (ICE) activity. We do not condone their actions that disrupt our community and harm our community’s freedoms.

Statement

Equity, Diversity, and Inclusion

Statement Against Anti-Asian Violence

The staff and Board of Palatine Library District stand in support of Asian and Pacific Islanders who are experiencing an increase in hate crime, violence, and harassment.

Statement

Code of Conduct

Be Kind - We welcome everyone.

  • Use polite language and courteous behavior.
  • Verbal threats, acts of violence, or abusive behavior will not be tolerated.

Be Respectful - We honor your freedom to read and view.

  • Respect the collection and building, and help us maintain them.
  • Conversations and audio devices should not disturb other people.
  • Honor privacy and respect boundaries.

Be Safe We work to offer a safe environment.

  • Keep your belongings with you.
  • When you bring family members to the Library, keep them close. Caregivers are expected to monitor and control the behavior of their children and vulnerable adults.
  • Follow policies and make good decisions.

Staff and visitors must work together to ensure that everyone can experience a safe, clean, pleasant, and productive environment.

We are here for you. Tell us your concerns, and we'll do our best to come to a resolution.