Curbside Pickup is only for Palatine Library District cardholders.
Curbside Pickup is by APPOINTMENT ONLY.
1) Place your holds.
2) Wait for notification that your holds are ready.
3) Schedule an appointment for Curbside Pickup online or over the phone.
4) Come to the front of the Main Library for pickup.
Main Library
Tuesday, Thursday, and Saturday, 10:00 to 11:00 a.m., and 3:00 to 4:00 p.m.
How to Place a Hold
- Log onto My Account with your library card number and password.
- Search the catalog for desired titles and select PLACE HOLD for pickup at the Main Library.
- Call 847-907-3600 for assistance placing holds. Press 1.
- You will be contacted once your items are ready for pick-up, and then you can make an appointment. Items will be held for seven days.
How to Make an Appointment for Curbside
- Once you’ve received notification that your holds are ready, you can then make an appointment. Please do not schedule an appointment until items are available.
- Schedule an appointment online for Curbside Pickup, or call 847-907-3600 and staff will setup an appointment. You will need your library card number.
- Appointments must be at least 90 minutes in advance of your appointment time. Example: An appointment for 10:00 am must be made by 8:30 am.
- You will receive an email confirmation of your appointment day and time.
Pick Up Instructions at Main Library
1) Park in front of the Main Library at your appointment time.
2) Call 847-907-3600 and Press 2 for Holds Pickup. Give your name to le us know you have arrived at the Library.
3) Staff will bring your items to your vehicle.